Cancellation Policy

Parties of 1-5 people: 100% refund
for cancellations made more than 48-hours prior to tour start time.


Parties of 6+ people: 100% refund
for cancellations made more than 7 days prior to tour start time.


Cancellations are only valid if phoned-in
(by the customer or the agent) Call 1-877-764-2453
during normal business hours of 8:00am to 8:00pm daily.

Phil calls this service fee the Aloha Clause and will be used at our discretion.


I Agree


I Disagree

*All cancellations within 48 hours for parties of 1-5, and within 7 days for parties of 6+, of the tour date are charged 100% unless the client can give a compelling reason to only charge a service fee.